Council officers are not authorised under Prevention of Cruelty to Animals (POCTA) legislation and as such, cannot intervene in animal welfare situations.
Advise the customer that they can report to one of the following authorities
Animal cruelty
Any instances of animal cruelty should be reported to one of the following authorities:
-
RSPCA
Phone: 9224 2222 -
Animal Rescue - Peninsula Animal Aid
Phone: 5978 6706 -
Cat Protection Society
Phone: 9434 7155
Injured wildlife
If you find injured native wildlife, contact any of the following organisations:
-
Department of Primary Industries
Phone: 136 186 -
Wildlife Victoria
Phone: 1300 094 535 or 13 000 WILDLIFE -
AWARE (Australia Wildlife Assistance Rescue and Education)
Phone: 0412 433 727 - Help for Wildlife (Emergency Wildlife Rescue)
Phone: 0477 555 611