Bus shelters within CGD are being upgraded to the new Ooh Media bus shelters. If the bus shelter is an Ooh Media one, then they need to deal with the issue.
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Council-owned bus shelter |
Ooh Media owned bus shelter |
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Complete Merit request
Bus Shelter > Damaged
If a safety response is required, contact the safety response officer immediately to provide the Merit number
Ask and record in the description of Merit:
Complete Merit request
Graffiti > Council Assets > Offensive or Non Offensive
To determine offensive and non-offensive, you will need to ask the customer exactly what has been graffitied. Examples of offensive: swear words, rude pictures or racist comments.
Ask and record in the description of Merit:
Advise
"The council acknowledges the importance of providing amenities like shelters and seating for public transport users. These facilities can encourage more people to use public transport and enhance accessibility. However, the council is not responsible for providing or operating public transport services, including bus shelters.
The installation of bus shelters depends on agreements involving the council, the Victorian Government's Department of Transport and Planning, and Ooh! Media, the bus shelter provider. Currently, there is no funding available for new shelters in Greater Dandenong. Although the Victorian Government has expressed readiness to negotiate a new agreement for bus shelters in the area, this won't begin until 2026.
The council has been advocating to the Victorian Government for funding for bus shelters and other public transport improvements. "