Lost and Found Stray Cat or Dog Enquiry

Lost your dog?

When a pet is found, rangers first scan the dog or cat for a microchip and check ownership details to return it to the owner. If they cannot contact the owner, the pet will be taken to the Council Pound. 

The Council does not have a holding area for pets.

CSO:
 

  • Advise the customer that if they have lost their pet, the best option is to call the Pound first.
  • They can also try contacting the other organisations listed below, as residents who have found their pet may have taken it directly there without contacting the Council.

Council Pound

Address: 920 Thompsons Road, Cranbourne
Phone:    9702 8055
Hours of business: Monday to Friday 10 am-6 pm, Saturday and Sunday 9 am-1 pm, closed public holidays
 

Other organisations:

  • Australian Animal Protection Society
    26 Aegean Court Keysborough
    Phone: 9798 8415
    Email: office@aaps.org.au
    Website: www.aaps.org.au
  • RSPCA
    Corner Burwood Highway and Middleborough Rd, East Burwood
    Phone: 9224 2222
    Website: www.rspcavic.org.au
  • Peninsula Animal Aid
    1030 Robinsons Road Pearcedale
    Phone: 5978 6706 

Lost your cat?

If you have lost your cat or it's missing, we suggest you contact the Council Pound to check if an officer of Council has taken it there.

Cats can only be collected if they are trapped in a Council approved cat trap. For Occupation Health and Safety reasons, and to minimise stress to the animals, they are not handled and scanned for a microchip until they have calmed down at the pound.

Found a cat?

If a resident finds a cat and wishes to hand it over to the Council.

CSO:

Advise the customer that cats can only be collected if they are trapped in a Council approved cat trap. For occupational health and safety reasons, and to minimise stress to the animals, they are not handled by the ranger. 

Council hires cat traps to the residents of the City of Greater Dandenong only for a refundable fee.

Click to check the process if they wish to hire a trap

 

Found a dog?

                                                                               Animal collection times


Days
 

Times

Advice to Customer

Monday - Friday8.15 am - 4.30 pm

Council Officer will contact you within the hour

Monday - Friday4.30 pm - 5.00 pm
  • Council cannot pick up stray animals after 4:30 PM due to the Animal Pound's operating hours and lack of overnight holding capacity.
  •  If the customer can keep the animal overnight, an Officer will call them in the morning to arrange pickup.
  •  If the customer cannot keep the animal overnight, they may be able to find a local vet for drop-off.
  • The Council is not able to provide details of vets.

Customer calls to report they found a stray lost dog

We can complete a report to collect the dog if the customer is willing to contain it until the officer can pick it up during the pickup times above or overnight if after 4.30pm

CSO:

Contact Details