CSO:
- First, you need to determine who is the responsible authority.
- Go to Intramaps and search for the address. The map is colour-coded, see the picture below
What is a median strip?
VicRoads Owned Roads are Orange Council Owned Roads are White |
|
Reports for Council owned roads (coloured white)
Complete Merit Request
Naturestrip > Mowing
Ask and record in the description of Merit:
- The details for the issue
Roads owned by VicRoads (coloured orange)
CSO:
- Advise the customer that VicRoads is responsible for maintaining their roads
Offer to transfer (cold transfer)or provide the number so they can call later Ph: 13 11 71, they can also report online at www.vicroads.com.au