Building Illegal Occupation Report

Complaints regarding:

  • People living in garages/shed
  • Factory
  • Overcrowding at residential house, suspects it is a illegal boarding house

How to enter a report

Counter

Complete Merit request

Building > Illegal Occupation


Ask and record in the description of Merit:

  • Details of the complaint

Phone

Complete Merit request

Building > Illegal Occupation


Ask and record in the description of Merit:

  • Details of the complaint

Snap Send Solve

SSS reports are emailed to the Council

  1. Access Merit and go to the allocation Intray. A shell of the report should already be created.   
  2. Begin with the earliest input date and take note of the reference number in the corresponding field (reference number)
  3. Open Outlook and access the SSS correspondence inbox. Look for an email that matches the reference number you noted from the allocation Intray.
  4. Complete Merit request
    Building > Illegal Occupation

         Ask and record in the description of Merit:
         Details of the complaint

      5.Delete email from (Outlook) SSS correspondence inbox when you have completed the Merit

Email Correspondence

Report received via email in Objective 

1. Go to Obective and access the folder.

2. Complete a report

Building > Illegal Occupation


Ask and record in the description of Merit:

  • Details of the complaint

4. Catalogue report number to related Objective Correspondence as per normal process