Missing
Complete Merit request
Drain > Damaged
Safety response is required for all missing lids regardless of who the lid belongs to.
Ask and record in the description of Merit:
- What is the exact location?
- What is the issue
Damaged
Complete merit request
Drain > Damaged
Complete as a safety response, only if 50% of the lid is missing or damaged or likely to collapse in the next 5 hours, regardless of who the lid belongs to.
Ask and record in the description of Merit:
- What is the exact location?
- What is the issue