Damaged Traffic Directional, Speed and Advisory Sign Report

CSO: 

Check who is responsible authority to maintain the sign:

• Go to Intramaps to confirm who is the responsible authority for that road. Intramaps have been colour coded to assist in recognising the ownership. The map legend will assist you in determining the road authority.
• If the road belongs to VicRoads then advise the customer to contact them on Ph 13 11 71 
• If the problem is over a railway level crossing or railway station carparks then customers to contact metro railway fault line on Phone: 1800 001 050
• If Council owned, report the issue, service lanes are the responsibility of the Council

If Council is responsible for the road, determine if the sign is standard or nonstandard:

• If not on the list, then report as non -standard sign, Most traffic directional, speed and advisory signs are standard signs
• Check if the sign that is being reported is a standard sign
  standard sign