CSO
- If required check Intramaps to determine where the fire hydrant is located.
Fire Hydrant Report
How to Report Fire Hydrants on Council owned streets, nature strips and parks
If the report is related to:
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Leaking fire hydrant
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Broken cap or repair
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General maintenance
CSO
- Advise the customer that Fire Hydrants located on council-owned nature strips are the responsibility of South East Water to maintain.
- South East Water does not have a phone number for reports, only online reporting is available.
Email this Report Faults and Issues link to the customer if they wish to report.
Photos of hydrants on Council Land e.g nature strip, parks etc
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How to report hydrants on private properties & land, streets owned by other authorities
If the report is related to:
-
Leaking fire hydrant
-
Broken cap or repair
-
General maintenance
CSO
- Advise the customer that Fire Hydrants located on private property or land owned by other authorities are the responsibility of the owner
- They can report it directly to the owner. The council will not be able to provide details of the owner of private properties due to the privacy act.
Other authorities
Depending on who that might be, advise the customer to Google search that authority to check the process of reporting to them.
Photos of hydrants that may exist on private property or on land owned by other authorities
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