Multiple Journals on a Single EFTPOS Terminal Enquiries

EFTPOS Machine Usage on Training Days & Shift Changes

Guidelines:

On training days or during shift changes, if EFTPOS machines are limited, two operators will share the same device.

If a spare EFTPOS machine is available, use that instead.

Why This Matters:
✔ Ensures smooth end-of-day processing.
✔ Eliminates the need for the second operator to complete an online form at the end of the day.
✔ Reduces workload for Finance staff by avoiding multiple journal totals in bank statements.

EFTPOS Cumulative Start-of-Day & End-of-Day must be Zero

Start of the Day, the EFTPOS cumulative total should be zero.

If it is not zero, check if another unused EFTPOS machine is available.

If another machine is available

CSO/Supervisor:

Use the unused machine for the day.
Complete settlement on the machine with a non-zero balance.
Attach the settlement slip to the previous officer’s journal.
Email ZZCSSupport@cgd.vic.gov.au to notify Finance, as the funds will appear in the Council’s bank statement the next day.

If no other machine is available

CSO/Supervisor:

Use the machine with the non-zero balance.
Settle the EFTPOS machine at the end of the day.

End of Day:

Print the previous day's cashier balance sheet and include it with the end-of-day balancing paperwork.
Perform a cumulative total but do not settle immediately.
The cumulative total will include transactions from both journals.
Subtract the previous officer’s cumulative from the new total.
The difference is today’s EFTPOS total.
If everything balances, proceed with settlement.
complete the online form in relation to the 2 journals (this will go to Finance and Support)

2 Journals processed on one EFTPOS machines

First CSO/Supervisor:

Balances their journal using the cumulative total (DO NOT SETTLE the machine). Leaving the journal paperwork with the second operator

Second CSO/Supervisor:

End of Day:

Perform a cumulative total but do not settle immediately.
The cumulative total will include transactions from both journals.
Subtract the previous officer’s cumulative from the new total.
The difference is today’s EFTPOS total.
If everything balances, proceed with settlement.
complete the online form concerning the 2 journals (this will go to Finance and Support)