CSO:
- Seek assistance from the centre Supervisor or Support Staff member.
- Complete checklist and Scan to CSSupport
- If you still are unable to balance, complete this online form, this will be sent to the relevant departments.
- Pace all relevant paperwork in the safe.
- Note: if the issue is with the EFTPOS totals not balancing, do not settle, place a note on the machine so it does not get used the next day.
- Do not bank any money until ok'd by Coordinator
Important:
If you are rostered the next day, you will need to open another Journal via the normal process