Service cards are not transferable or redeemable for cash
Service Cards cannot be used to pay Rates or Infringements.
List of services that can be paid using Service Cards
Counter
CSO:
- Process payment to the nominated account per normal on Proclaim
- In the narrative record the Service Card number
- Service card amount must be entered as Agency
- It is acceptable to do the part payment of Agency and balance with card, cash or cheque on one receipt
- Write receipt number on the service card
- Scan to Records
CSO:
- Process payment to the nominated account per normal on Proclaim
- In the narrative record the Service Card number
- Service card amount must be entered as Agency
- It is acceptable to do the part payment of Agency and balance with card, cash or cheque on one receipt
- Write receipt number on the service card
- Scan to Records
Phone
Advise customers that this payment cannot be processed over the phone.
They will need to submit an application
- By mail
- Email to council@cgd.vic.gov.au
- In person