Cashing Cheques via Customer Service

Only cheques issued by Finance Dept can be cashed via the Customer Service bank courier. Only for internal departments.

Staff member:

  • Staff member presents with cheque from Finance

CSO:

  1. Photocopy the cheque and the remittance advice Note: The cheque remittance advise must be provided, do not accept the cheque on its own
  2. Detach the cheque from the remittance advise and return the advice to the staff member
  3. Attach the cheque to the courier banking sheet and advise courier that the cheque is to be cashed
     

Money returns from the bank

CSO:

  1. Contact the staff member to collect the money
  2. When they pick up the money, they need to sign the remittance advise to show they received the money
  3. Place the signed remittance in the daily cutoff envelope