Dandenong Customer Service Centre and Call Centre
- At the service centre, the outgoing mail is placed in the cupboard
- In the Call Center, the mail is placed in the outgoing mail bag located in the Call Centre.
- The Supervisor is responsible to to pick up and drop off mail or delegate the task to the D2 position.
- This is done at 11 am and 3 pm each day
Springvale Community Hub and Parkmore Customer Service Centre
- Place outgoing and internal mail in the mailbag located in the centre - the area is marked with a sign.
- Items that do not fit in the regular courier bag e.g boxes and cylinders have to be emailed to zzRecords@cgd.vic.gov.au prior to pickup.
This is so the courier is notified of extra items before he leaves for his normal pickup run at the various centre's. - The courier will pick up once in the day