Petty cash corporate policy
Claims for $100 and under can be processed through Customer Service. View the corporate policy.
Note: Claims for Petty Cash are paid directly to an applicants credit or debit card and cannot be claimed in cash.
Once approved your request will be processed as follows:
- Credit Card payments – Funds may take up 48hours to be credited to your account. Refunds to credit card can be processed over the phone or at a Customer Service Centre – you will be contacted by a Customer Service staff member to arrange payment.
- Debit Card payments – Funds are generally deposited immediately to your account. To facilitate this you will need to physically present your debit card at one of the Customer Service Centres located in Dandenong, Springvale and Parkmore Shopping Centre.
How to enter a claim
1. Claimant:
- Complete an online form, the claim will be sent via email to their nominated manager to approve
2. Manager:
- Approves the claim, the claim is emailed to the Customer Service admin site
3. Customer Service
NOTE: Centre Supervisors can sign off on petty cash vouchers up to $100.00
If they are not available select Gavin to approve via online form.
Claiming petty cash for Customer Service
Same process to be followed at above.
Expense account number for Parkmore is 01 1001 3799 0000
Authoring the claim: select Gavin if you are the CSSupervisor. If you are the CSO, select Judy, Martine or Ha depending who is working with you on the day, if none of these staff are working then select Gavin.
Refund must be via debit/credit card. No cash payouts are allowed.
Issues with the petty cash claiming process
CSO:
Call Bev MacFarlaine to resolve the issue.