The money courier visits a centre for the following reasons:
-
To deliver a change order
-
To collect cash banking for deposit to the bank. This includes the Library banking.
However, on some days, a centre may only process card payments, the Library has no banking and no change orders placed by any operators.
End of Day Process after all staff have balanced.
If no change order has been requested and no cash has been received for the day from Customer Service and the Library.
-
Complete the Cash Collection Not Required Form
-
Submit the form at 5pm once all operators are balanced, no cash was receipted, no change ordered, and the Library has not provided banking..
This form will be sent to the money courier service to advise that their attendance at the centre is not required that day.
If you have complete form in error
If you have completed this form in error, contact Bev at first point, if not available contact the CS Support Admin.
CSSupport only
If the form is sent in error, email ssm@ssmcorp.com.au immediately and advise that them to ignore the request.
Provide in your email the following:
Centre location the CSO is located:
Date the request was sent:
Name of CSO:
For CSSupport only
After the form has been submitted to SSM. A copy will also be place in an Objective folder name "Cash Collection not required".
This folder can be located in the current Customer Service Processing Folder.