Payments can only be taken with an invoice if they do not provide an invoice. Contact Property Revenue to see if they can assist you to obtain an invoice number.
Counter
The Customer presents with the application form only
- Check application form has been completed
- DO NOT RECEIPT
- Scan to Records
- Advise the customer that the invoice will be sent
The customer presents with an invoice to pay for Land Info Certificate
CSO:
- Go to 'Property and Rating' and receipt via Source Code 08 using the Certs number on the invoice
- Provide the applicant with the receipt
- Advise that they will receive their completed certificate within 5 working days
- File with daily cutoffs
CSO:
- Go to 'Property and Rating' and receipt via Source Code 08 using the Certs number on the invoice (Payment Methods) process must be followed for cheque or money orders)
- Email or post receipt if requested
- File with daily cutoffs
Phone
CSO:
- Go to 'Property and Rating' and receipt via Source Code 08 using the Certs number on the invoice (Payment Methods) process must be followed for card payment)
- Email or post receipt if requested