New Temporary Food Registration Receipt

Customers can only pay after we receive notification from Foodtrader that they have registered their business.
Council will then send them an invoice and only then they are allowed to pay.

If they have provided an invoice

Counter

CSO:

  1. Go to 'Property and Rating' and receipt as GL - HStreatrader (Payment Methods)
  2. YOU MUST enter DAND number which is on the invoice in the notes field
  3. Issue receipt to the customer
  4. Write receipt number on the invoice and scan to Records 

Mail

CSO:

  1. Go to 'Property and Rating' and receipt as GL - HStreatrader (Payment Methods)
  2. YOU MUST enter DAND number which is on the invoice in the notes field
  3. Issue receipt to the customer
  4. Write receipt number on the invoice and scan to Records 

Phone

CSO:

  1. Go to 'Property and Rating' and receipt as GL - HStreatrader (Payment Methods)
  2. YOU MUST enter DAND number which is on the invoice in the notes field

If they do not have a invoice

CSO:

  • Advise the customer, we are unable to receipt without the invoice. They can LOGON to their Streatrader account and pay online with streatrader or print off the invoice to pay with us
  • We can only receipt if we have the DAND number, if they can provide that to us we can follow the process of receipt above